OUR SERVICES
MANAGEMENT AND BUSINESS DEVELOPMENT SERVICES
HOTEL FESIBILITY STUDIES
Review opportunities in the pipeline or new opportunities before they get accepted as worthy to pursue added into customer the pipeline
HOTEL INDUSTRY/ MARKET ANALYSIS
For the clients target regions and regular updates with relevant short term medium term and long terms strategies
HOTEL OPERATIONS BENCHMARKING
For the client's target regions
HOTEL MANAGEMENT CONTRACT
Provide bespoke hotel management services for the effective management of hospitality establishment
HOTELS IN DISTRESS
Turn around strategies where full assessment of hotel operation and business plan, identification of problems exploration of solutions and recovery options. Development and implementation of turn-around business plan
HOTEL OPENNING OR RELAUNCH
Pre-Opening Plan, Implementation of Opening and launch plan. Setting of Hotel operations in line with business plan. Training , Standard Operating Procedures , Standard Control Procedures, Skills assessment and launch of continuous staff development programs, Risk and Security procedures, Hotel permits and other licenses, marketing collateral and implementation of Sales and marketing plan, Customer Service Management Systems
HOTEL MANAGEMENT SERVICES
HOTEL MARKET AND BUSINESS CASE DILIGENCE
Review opportunities in the pipeline or new opportunities before they get accepted as worthy to pursue added into customer the pipeline
DEVELOPMENT AND COORDINATION SERVICE
Technical services for new developments ,refurbishments brand conversion, pre-opening and opening
HOTEL PROCUREMENT
developing a procurement list with performance and quality specifications, quantities, for hotel refurbishment, development and service stock replenishment
DIRECTOR
FRANCIS NJABULO NGWENYA – (MIH, TEAT, MBA)
Francis is a passionate seasoned hotelier and has provided Technical Services, project management, procurement advice and management for several projects in Zimbabwe, Ghana, Nigeria, Zambia and Malawi. Francis has expertise in client scope definition, project structure design, “live” hospitality refurbishment projects, Hospitality Business Plan Development for fund raising, Client Brief development, hospitality lease and management contracts negotiation, hospitality project procurement.
He has an MBA from Oxford Brookes University UK and a Hospitality & Tourism Management degree from Madrid Spain and a Project Management Diploma from Wits University.
Francis with his wife Dorothy who is also a hotelier own and operate the Brondesbury Park Hotel Nyanga and they operated and succesfully managed the Rhodes Nyanga Hotel Nyanga The Harare Club and continue to provide Technical and Hotel Management services